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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Donna Magee

May 6, 2026

5  out of  5
rating by Donna Magee
"Phillip was very helpful and answered all my questions. He knows his job very well, he made it very easy and comfortable for me and didn’t feel pressured at all. He’s a good asset to your company and I would sure keep him around."
We responded:
"Thank you so much, Donna! I'm glad to hear Christian was so helpful for you and made the process easy. We know it can be overwhelming sometimes, but we're here for you! "
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Sharon Luce

May 6, 2026

5  out of  5
rating by Sharon Luce
"Dejah was an absolute pleasure to speak with, explained so I could understand everything."
We responded:
"Thank you for your review, Sharon! I'm glad to hear Deja was so helpful. Reach out if you need us! "
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Michael Schauben

May 6, 2026

5  out of  5
rating by Michael Schauben
"Dejah worked patiently and diligently with me, modifying and tweaking until we have ideal terms across multiple policies, including some very specialty ones. She was very helpful and very transparent about premiums and coverage, and the pricing was more than 30% savings compared to what I thought was my best option!"
We responded:
"Thank you, Michael, for your review! I'm very glad to hear Deja was so helpful with premiums and coverage. We're here to help! "
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Annie Van Auken

May 6, 2026

5  out of  5
rating by Annie Van Auken
"Dajah was a delight to work. A kind and pleasant young lady, she found a great price for my auto insurance."
We responded:
"Thank you so much for your feedback, Annie! We appreciate you!! Deja is fantastic, I'm glad to hear she was so helpful with your auto insurance. Reach out any time you need us! "
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Joe Shreve

May 5, 2026

5  out of  5
rating by Joe Shreve
"I spoke with Sean about updating my car insurance policy. He answered all my questions and assisted me through the process of changing auto insurance carriers. Thank you Sean!"
We responded:
"Thank you for your review, Joe! We appreciate you! I'm glad to hear Sean was so helpful updating your car insurance policy. We know it can seem overwhelming at times but we're here to help make the process smooth! Reach out any time! "
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Tim Gray

May 5, 2026

5  out of  5
rating by Tim Gray
"I recently had to use State Farm roadside assistance. They came within 30mins. Wow!"
We responded:
"Thank you for the 5-stars, Tim!! We appreciate you! "
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Sandy Celestin

May 4, 2026

5  out of  5
rating by Sandy Celestin
"Steve returned my call in a timely manner and provided great auto insurance rates in addition to excellent customer service. From the receptionist, Scarlet, who was my first point of contact to the agent Steve, my experience with this State Farm agency was excellent! No long on hold waiting. Efficient and professional service. Will definitely recommend!"
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Gina Jenkins

May 4, 2026

5  out of  5
rating by Gina Jenkins
"He was very kind and caring. Did a great job explaining all of the info. Thank you for your time."
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Kim Colquitt

May 3, 2026

5  out of  5
rating by Kim Colquitt
"The process was super easy & fast!"
We responded:
"Kim, thank you for the great review!"
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Blago Baychev

May 3, 2026

5  out of  5
rating by Blago Baychev
"Logan is the best! Knows his stuff cold and very helpful!"
We responded:
"Blago, thank you for the wonderful review! I am happy Logan was so helpful!"
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Al Phillips

May 1, 2026

5  out of  5
rating by Al Phillips
"⭐⭐⭐⭐⭐ I had an outstanding experience with Lantanae and Scarlet at State Farm. I recently needed assistance with an issue that required an in-person visit, and from the moment I arrived, they made the entire process smooth and stress-free. Both were extremely professional, attentive, and knowledgeable. They took the time to listen carefully to my concerns, answered all of my questions in detail, and ensured that everything was fully resolved before I left. What truly stood out was their level of customer service—they went above and beyond to make sure I felt confident and taken care of. It’s clear that Lantanae and Scarlet take pride in what they do and have a strong understanding of the business. Their professionalism and teamwork reflect very positively on State Farm. Experiences like this are the reason I continue to trust and value this company. Highly recommend!"
We responded:
"Hi Al! Wow, thank you for the kind words! We're honored to have your trust, and I'm glad to hear Scarlet and Lantanae were so helpful. Come see us any time, we're always happy to help! "
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Info Info

May 1, 2026

5  out of  5
rating by Info Info
"I recently had the opportunity to visit the office regarding an issue that required in-person assistance. Lantanae and Scarlet provided excellent service throughout the process. They addressed all of my questions thoroughly and demonstrated a strong knowledge of the business. Their professionalism and attention to detail reflect very positively on State Farm. I truly appreciate the level of service provided."
We responded:
"Thank you for your review! We appreciate you! "
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James Madali

May 1, 2026

5  out of  5
rating by James Madali
"I had a great experience working with Phillip (my auto insurance agent). He took the time to clearly explain my coverage options and helped me find a policy that fit my needs and budget. I never felt rushed or pressured, and all my questions were answered. I would definitely recommend Phillip to anyone looking for knowledgeable service when choosing auto insurance."
We responded:
"Hi James! Thank you for your feedback. I'm glad to hear Phillip was so helpful with your auto insurance and was able to clearly explain coverage options. We know the process can be a lot sometimes, we never want you to feel pressured! We're always here to help, thank you for the recommendation! "
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Sam Bryant

April 30, 2026

5  out of  5
rating by Sam Bryant
"Logan did an awesome job with my new auto policy. Thanks State Farm"
We responded:
"Thank you for your review, Sam! Logan is fantastic, we appreciate you! "
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Pam Duke

April 29, 2026

5  out of  5
rating by Pam Duke
"Sean was professional, knowledgeable, prompt, and pleasant. Great State Farm representative."
We responded:
"Thank you for your review, Pam! We appreciate you giving Sean a shout out, we're here for you! "
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Daniel Wilson

April 29, 2026

5  out of  5
rating by Daniel Wilson
"This is my first google review and i can assure that i would write a lot more for Anthea as she was so helpful in every aspect and also charismatic whilst doing so"
We responded:
"Thank you, Daniel, for your review! We are HONORED to be your first one!! I'm glad to hear Anthea was so helpful, reach out if you need us! "
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popsrose726

April 28, 2026

5  out of  5
rating by popsrose726
"Darrell was very thorough and I was pleased with the service"
We responded:
"Thank you for your review! I was more than happy to help, call us any time! "
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MARIE CURIE

April 28, 2026

5  out of  5
rating by MARIE CURIE
"Mi nueva aseguradora de confianza, Cyntia definitivamente fue una gran asesora en mi proceso de seguro de auto, pensando seriamente en mudarme con state farm con todo mi paquete de seguros."
We responded:
"Thank you for the positive review, Marie! We appreciate you and are happy to have you! "
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Rufat Nadirli

April 27, 2026

5  out of  5
rating by Rufat Nadirli
"Very helpful. Great thanks to Javvene"
We responded:
"Thank you for your review, Rufat! We appreciate you and are glad that Javvene was so helpful! "
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Errol Simpson

April 27, 2026

5  out of  5
rating by Errol Simpson
"Review for Steve at Darrell Shelton State Farm I had a truly excellent experience working with Steve at Darrell Shelton State Farm. From the very beginning of our conversation, Steve demonstrated a high level of knowledge, professionalism, and courtesy. He was extremely patient in explaining the different insurance options available to me and took the time to make sure I clearly understood the coverage, pricing, and benefits before making any decisions. What stood out the most was Steve’s calm and respectful approach. He did not rush the conversation, and he never made me feel pressured to purchase a policy. Instead, he listened carefully, answered each of my questions thoroughly, and provided helpful guidance in a way that made the process feel smooth and comfortable. His ability to explain everything clearly showed that he is not only knowledgeable, but also genuinely committed to helping customers make informed decisions. Steve was courteous, professional, and effective throughout the entire process. His customer service reflected patience, integrity, and care, which made a strong impression on me. I truly appreciate the time he took to assist me and the respect he showed during every part of the conversation. I highly recommend Steve at Darrell Shelton State Farm to anyone looking for an insurance agent who is knowledgeable, trustworthy, professional, and committed to providing outstanding service."
We responded:
"Wow, thank you for that wonderful review, Errol! I am so thrilled to hear Steve was so helpful in making the process smooth for you. We know insurance can be an overwhelming experience sometimes, but we strive to give the best help possible. Thank you for the kind words, we're honored to have your recommendation! "
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Carolyn Brooker

April 27, 2026

5  out of  5
rating by Carolyn Brooker
"Logan was very helpful and efficient in making the switch to State Farm."
We responded:
"Thank you for the review "
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Ian Duquesnay

April 26, 2026

5  out of  5
rating by Ian Duquesnay
"Anthea was very friendly and easy to talk to. Very informative with my insurance coverage, and with an increase in coverage at great rates. Thank you!"
We responded:
"Ian we truly thank you for taking the time to provide a review that lets the world know how we we treat our customers. Thank you"
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Brayan Herrera

April 25, 2026

5  out of  5
rating by Brayan Herrera
"Phillip Frazier was great. Made the transition as seamless as possible and provided great clarity and insight, at a good price too."
We responded:
" Rayan welcome to the Darrell Shelton State Farm family "
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MITCHELL GREEN

April 24, 2026

5  out of  5
rating by MITCHELL GREEN
"Thank You for your help with the Car Insurance, they gave me the best rate (cost) that no other Company could tell me. No pressure and very upfront with the policy information."
We responded:
"Mitchell I am extremely thrilled that we met your expectations. Thank you for the review "
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Mike Troutner

April 24, 2026

5  out of  5
rating by Mike Troutner
"Was very helpful and knowledgeable. Was also able to save us money!"
We responded:
"Mike a five star review is the biggest compliment you could give us!"